JM-DATA-ADMIN is the reason for plug and play ... this software is 100% tuned for arrowFIBRE products. So if you are using this software you have this plug and play feeling and you can make business with your customers ... 

Other speding a lot of time for searching the right hardware ... or searching the right software ... 

with JM-DATA-ADMIN is this not ... you get a very welled pre configured software where you have only setup per mac address your devices and finish ... all is working.

Your customer want have 100 Mbps / 10 Mbps ... no problem .. with JM-DATA-ADMIN you can do that ... only change the product and automaticly the provisioning software will take care about it.

And if you want connect other devices ... no problem .... we are open for all! 

JM-DATA-ADMIN is software developed by JM-DATA that facilitates central administration and monitoring for
Internet service providers. The provisioning software, Made in Austria, administers network typologies and monitors independently. Simple and intuitive operation makes working with JM-DATA-ADMIN easier for customers.


The software is suitable for a diversity of areas of application, which apart from engineering can also include call centres, back offices and helpdesks. You thus receive a clear and constant overview of your customers and network.


Starting at 150, JM-DATA-ADMIN offers an unlimited number of ONUs and hence perfect scalability
even with various locations. JM-DATA-ADMIN can therefore grow with your company and the JM-DATA portfolio is rounded off with 24x7 support. (JM-ASSISTANT)


JM-DATA is an Austrian company, which has been providing complete solutions for Internet service

providers since 1998.

 

Provisioning

A brand-new function enables users to create their own data records. The benefit for the end customer is that the Internet Service Operator (ISP) can assign individual domain names via the integrated DNS. This is a service that business customers in particular appreciate.
The TR-069 module facilitates communication with customers because the provider can configure their ONU (modem) by remote access. New customers thus get their Internet access more quickly.
The standards, GEPON, PON, packetcable and SIP, are supported. ONU/modems with an integrated MTA from various different manufacturers can be managed with ease in a uniform system. A Config File Builder is integrated for simple configuration.

Accounting

The processing of arrowFIBRE equitment, Docsis and Radius accounting data is included in the program and evaluation up to the individual service flows is possible for the AF530-00 and AF530-TV modems. As a result, local traffic or VoIP data for example can be counted separately from Internet traffic. 

All other modems you have an accounting modem based.

IP records

A record is kept of when all dynamic and static IP addresses were allocated to which customer device (ONU/modem). On a defined date, this information is then transferred automatically to retentive storage.

Monitoring

In monitoring, data that is technically relevant is collected every five minutes – not
only from central routers and switches, but also from all arrowFIBRE ONUs (modems). This data is archived centrally in a database. The statistical data can be retrieved at any time and can be displayed in tabular or graphical form.
Weekly, monthly, biannual and annual statistics are available for trends and long-term
evaluations.
Users can now monitor all of the systemrelevant processes without additional effort or software.

Online surveillance

Online surveillance is used for the monitoring of network devices. The results are recorded in protocols and status changes noted correspondingly in the system log.
This information can also be called up via automatic notification per e-mail.

Automatic notification

Depending on the setting, automatic notification can send important entries from the system log to defined mail addresses. This can take place immediately or in the form of a daily status report.

Customer administration

Customer administration contains basic client data such as names, addresses, contact possibilities, personal particulars and bank accounts. Contracts, arrowFIBRE equitments (GEPON ONU), Docsis modems and Radius accounts are all-ocated to every customer.

Contract administration

Contract administration bundles individual customer services. arrowFIBRE ONUs, Docsis modems, Radius accounts, telephone numbers and mailboxes are all included. A contract forms the basis for optional invoicing.

Invoicing

The user generates recurring invoices on the basis of the data from contract administration. Contracts also include one-off costs such as registration and deregistration charges. Internet consumption data also flows into invoicing via the integrated accounting module, while CDR import incorporates telephone connection charges.

Customer web interface

End customers obtain access to their current services and consumption data via their own login.

Mail administration and logs

Customer mailboxes are administered on a contract-related basis. There are variations in which mail addresses or aliases are allocated to a mailbox. Log files from various producers of mail servers and SPAM firewalls are searched and visualized via a mail log import. The log data is transferred to retentive storage after a defined period.

Ticket system

The ticket system facilitates the handling of support matters and enquiries. Users can be grouped via teams, activities are clearly presented and graphic evaluations are available. When a ticket is registered or altered, notification functions are called up via defined rules. Moreover, definable escalation times control the speed with which differing tickets are to be dealt with.

Please reload

JM-FIBRE is a product of 

JM-DATA Telekom GmbH, Hackl-Str. 1 / Object 2, 4050 Traun, Austria

T: +43 (0)50 30 50 80 0, F: +43 (0)50 30 50 80 20

© 2017 by JM-DATA Telekom GmbH

  • Facebook - Black Circle